We are committed to delivering your carefully selected fashion essentials with efficiency and care. Every order is processed with meticulous attention to detail, ensuring that your wardrobe staples arrive in perfect condition. From casual wear to elegant evening attire, our logistics team handles each item with the utmost professionalism. Orders are typically dispatched within 1-2 business days after payment confirmation, followed by seamless handover to our trusted shipping partners.
Processing times may vary slightly depending on seasonal demand, but most orders are prepared for shipment within 48 hours. Transit durations are influenced by destination and carrier schedules. Domestic deliveries generally reach customers within 5-7 business days, while international shipments may require 10-20 business days. Please note that these estimates exclude potential customs clearance delays for cross-border orders.
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated during checkout based on your order's total value and destination. For premium expedited services or special circumstances, please contact our customer support team for personalized assistance.
Our global network currently serves most countries across North America, Europe, and select Asian markets. Some remote locations and restricted territories may be excluded from standard delivery options. During checkout, our system will automatically verify whether we can ship to your specified address. For inquiries about specific regions not listed, please reach out to our support team for clarification.
Once your order ships, you'll receive a confirmation email containing your unique tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard. Should any discrepancies arise in tracking updates, our customer service team is available to investigate.
While we strive for flawless delivery, occasional delays may occur due to unforeseen circumstances. If your package hasn't arrived within the estimated timeframe, please first check the tracking information for updates. For shipments that appear lost or significantly delayed (beyond 5 business days past the estimated date), contact us immediately at [email protected] with your order details. We'll promptly initiate an investigation with the carrier and keep you informed throughout the resolution process.
International shipments may be subject to customs clearance procedures and associated fees in the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices. We recommend checking with your local customs office for specific regulations and potential fees before placing international orders. Please note that customs processing times can vary significantly and may affect the overall delivery timeline.
