Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. That’s why at telitgeshoemarketgd Solutions s.r.o., we’re not just another faceless online store. Our founder, Jan, still replies to emails personally—no kidding. It’s a tradition that started back when we were just a tiny team working out of a Prague café.
Whether you’ve got a question about sizing (trust us, we’ve been there), need help with an order, or just want to chat about your latest shoe obsession, we’re all ears. Here’s how to reach us:
Remember that time we completely redesigned our packaging because 37 customers said it was hard to open? Yeah, that happened. We might sell shoes, but we’re really in the ‘making people happy’ business. So go ahead—tell us what’s on your mind. Need a recommendation between two styles? Wondering if we’ll ever stock that vintage 90s sneaker? (Spoiler: we’re working on it.)
Pro tip: Our live chat (bottom right corner) is manned by actual humans from 8am–8pm CET. No bots, no scripts—just Petra or Martin ready to help.
P.S. If you’re ever in Prague, our office door is literally always open. Come by for coffee and we’ll show you the shoe wall that started it all back in 2018.
